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Contact Us 1-877-532-6588

Shipping Info

Please Note: We are currently experiencing a delay in shipping some orders for sport socks.

This effects only Sport Socks for Soccer, Volleyball, Softball etc. All other socks are NOT effected by this delay.

Red Lion - the manufacturer of most of the sport socks designs that we carry recently moved their factory, warehouse and offices from New Jersey to Iowa. What they thought was going to be the "perfect" solution has proved anything but.

We hope that this issue will be dealt with quickly. We believe to be upfront with our customers and tell it like it is - good or bad - so we wanted to advise you of possible delays.

If we have the style that you order in stock, your order will NOT be delayed. We do have a large inventory of some designs in stock and delivery of those goods will not be affected.

Please also note that this is a system wide issue. Other websites might not be upfront with you in order to get your order. If you decide to order elsewhere check that they have them in stock in "their own" warehouse and can ship immediately.

If you need your order for a specific date, please write that date in the comment section at the bottom of the order form and we will make every effort to complete your order. Please call our Customer Service line with any questions. Our phones are manned Monday thru Friday 9am to 4pm Eastern - Toll Free 1-877-532-6588

We have temporarily stopped offering expedited shipping due to this issue.


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We pride ourselves with our fast shipping. Most orders are shipped out to you within 24 hours Monday thru Friday, but due to times of heavy volume, holidays or other issues, we state that processing may take 1-2 business days. Please take this into consideration when choosing your shipping method.

If you choose an expediated services from UPS or USPS, we are not responsible for late delivery. If timing is crucial, please call us and tell us and we can advise if same day processing is possible. Our toll free number is 1-877-532-6588 and it is manned Monday thru Friday 10am to 4pm Eastern. We ship out of Prospect, CT

Shipping Methods Available

Super Saver Shipping (can be 10 days or more): US Addresses only. While most of these order are delivered in 4-6 days from date of shipping, transit time can be 10 days or more. $5 per order. Most of these orders are shipped via the post office, but if you choose this option, be sure that the US Mail and UPS can deliver to the shipping address as we reserve the right to select shipping method. Please choose another method of shipping if you need the order in hand by a certain date as transit time is very variable. Orders returned to us as undeliverable will incur the actual cost of shipping in order to reship it to a different address or via a different carrier. No guarantee for on-time delivery

Post Office Services

USPS PRIORITY MAIL: From the post office. Priority Mail is the post office's best attempt to deliver within 3 days, but there is no guarantee for on-time delivery. Delivery confirmation only. Note: Status information may be provided while the package is enroute, but it is not a regular feature of the service.

USPS EXPRESS MAIL: From the post office. Express Mail is the post office best attempt to deliver in 1-2, but there is no guarantee for on-time delivery. Delivery confirmation only. Note: Status information may be provided while the package is enroute, but it is not a regular feature of the service.



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UPS Services* NOTE: UPS does not ship to PO Box Addresses.

UPS GROUND: UPS Service. Can take from 1-6 business days depending on your location in reference to our warehouse. We ship out of Connecticut. *. Saturday and Sunday (and holidays) are not considered in transit time and weekend delivery is not available. Tracking available

UPS 3rd DAY SELECT: UPS Service. Delivery in 3 business days from the date of shipping *. Saturday and Sunday (and holidays) are not considered in transit time and weekend delivery is not available. Tracking is available.

UPS 2nd Day Air: UPS Service. Delivery in 2 business days from date of shipping *. Saturday and Sunday (and holidays) are not considered in transit time and weekend delivery is not available. Tracking available

UPS Next Day Air: UPS Service. Delivery in 1 business day from date of shipping* Saturday and Sunday (and holidays) are not considered in transit time and weekend delivery is not available. UPS Next Day shipped on Friday is for Monday delivery. Tracking available

If you choose one of these expediated services from UPS, we are not responsible for late delivery. If your order is delivered later than the scheduled delivery date, we will, at your request, contact UPS to see if you qualify for a refund of the shipping charges. Priority Mail is via the post office and on-time delivery is not guaranteed. Again we are not responsible for late delivery. Cost returning of merchandise is the responsibility of the customer.

* Note: All Transit times are from the date of shipping - not from when you place the order.

Incorrect address information that has to be corrected by UPS and/or other carrier will incur an additional charge of $5 ($10 in case of expedited services). Please make sure that you enter the correct address, including apartment or suite number, and correct zip code. This also applies to having UPS redirect your package to different address. By placing the order, you authorize Sock Wizard, to charge you the additional fee in event of an address correction.



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INTERNATIONAL SHIPPING

We only ship to a select number of countries as noted on our checkout page.

Orders must be shipped to the same address as the correct billing address of the credit card. We will not ship to a different address other than the correct billing address. We do not ship to companies in the US that forward packages to international countries or to addresses in the US if the credit card is from a different country (or international addresses with US cards) .

We ship international orders via the post office using 3 different services.

USPS EXPRESS MAIL INTERNATIONAL The fastest transit time but also the most expensive. They are trackable and insured for the full value. International shipping rates shown on checkout. Rates differ from country to country and weight of order. Transit time generally within 1 week.

USPS PRIORITY MAIL INTERNATIONAL - Slower transit but less expensive. Transit time vary and may be up 2-4 weeks for transit.

***NEW - FIRST-CLASS MAIL INTERNATIONAL - - USPS service for packages weighing 4 pound or less. Slowest but least expensive. Transit time vary and can be up to 3-4 weeks transit.

You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance & delivery must be paid by the customer. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. You can contact your local customs office for further information.